Submit A Case
Submit a Case or Prescription
You can submit your dental case or prescription in two easy ways:
- Download & Submit
Download the PDF – Click the link below to download our case submission form.
Fill It Out – Complete the form digitally or by hand.
Submit It – Email your completed form to [insert email address] or include a printed copy with your case shipment.
- Fill Out Online
Prefer a faster, paperless option? Use our fillable online PDF form:
Click to Open – Access the form right in your browser.
Type Directly Into the Form – No printing required.
Save & Send – Download your completed form and email it directly to us at [insert email address]
Shipping Instructions
Arch will supply you with shipping materials, when you are running low call us at 205-979-1002. If you have any questions or need help scheduling your pick-ups, please call us. Please send scans to archdentalarts@gmail.com.
Pick up & Delivery
1. Fill out the prescription completely. Email photos to info@graydl.com
2. Place the prescription in the front pocket of the provided OSHA bio-bag.
3. Place models, bites and impressions in the OSHA bio-bag and seal the bag.
4. Place the OSHA bio-bag in a GRAY shipping bag or box.
5. Secure all implant parts in a closed container
6. If returning Diagnostic wax-ups or models they need to be wrapped in bubble wrap carefully to prevent damage during transport.
7. Call GRAY DENTAL LAB to schedule your pick-up at 205-979-1002
Case Deliveries
We will deliver cases to your office on or before the date requested on your prescription.
Credit Policy
TDA offers an open monthly account on all cases. Each case is invoiced and statements will be mailed around the first of the month. Statement balance is due within 20 days of receipt. A 1.5% service charge will be applied to any balance over 20 days past due. Customers with an outstanding balance over 90 days will be converted to a C.O.D. basis. Accounts that are sent to our attorney for collection will be responsible for all attorney fees and court.
